The Chapel Communications support staff needs certain information from you, to quickly and accurately respond to your question. Please make sure to include the following information when addressing our support staff:


1. Your name

2. Your Login Info

3. The domain in question, if any

4. The details of the problem.  Please be VERY specific.  Not just ... "my email doesnt work"  Tell us the error codes you are getting, or the details of the problem.

Include exactly what the problem is and when it happened. Any error codes or messages (if applicable) will help us greatly. If you do not include a description of your problem we will probably have to reply asking for that information.

Chapel has a very efficient ticket system.  A Support Request will be created and your problem will be handled by an assigned engineer. 

You can create a Support Request By emailing support@chapelsupport.com   That will automatically create a Request Ticket.  Or you can visit http://chapelsupport.com/ and manually submit a ticket.

Chapel Communications support staff will do everything possible to respond to you within 4-6 hours, though response times will vary.